Welcome to jilj1. We believe transparency and security are the foundation of a trustworthy gaming platform. When you register, place bets, or use any of our services, you share certain personal information with us. This Privacy Policy explains how we collect that information, how we use it, and how we keep it safe.
Jilj1's Privacy Policy is built in line with international data protection standards. We comply with the GDPR (General Data Protection Regulation) and applicable local laws. This policy applies to our website, mobile app, and all digital services.
Reading this Privacy Policy will help you understand what rights you have over your data and how to exercise them. We believe informed users are the safest users.
Our core commitments: Your personal information will never be sold or shared with third parties without authorization. Your data is used solely to improve your experience.
Jilj1 only collects information that is strictly necessary. We have no interest in data we do not need. A breakdown of the types of information we collect is provided below:
| Data Type |
What Is Included |
When It Is Collected |
| Identity Information |
Full name, date of birth, national ID number |
At Registration & KYC Verification |
| Contact Information |
Email, phone number, address |
At Registration & Profile Updates |
| Financial Information |
Payment methods, transaction history |
During Deposits & Withdrawals |
| Technical Information |
IP address, device information, browser |
Automatically on Each Session |
| Gaming Data |
Game history, bet amounts, wins/losses |
During Each Gaming Session |
Note: We never store your bank PIN, password, or full card number. Payment information is handled by secure third-party payment gateways.
Jilj1 uses collected information only for specific, legitimate purposes. Our primary reasons for using your data are outlined below:
- Account Management: Your information is used to create, verify, and secure your account.
- Service Delivery: To process betting, casino games, deposits, and withdrawals.
- Identity Verification (KYC): To prevent fraud and meet regulatory compliance requirements.
- Customer Support: To resolve your complaints and queries promptly.
- Promotional Communications: To inform you of offers and bonuses, only with your consent.
- Security Analysis: To detect and prevent suspicious activity.
- Service Improvement: Analyzed to improve your experience.
- Legal Obligation: To comply with AML regulations and government directives.
Marketing Communications: You can opt out of promotional emails or messages at any time. Update your notification preferences from your account settings or contact our support team.
Jilj1 does not sell your personal information. However, limited data may be shared with trusted partners in specific circumstances:
- Payment Providers: To process transactions via Mobile Banking, Nagad, or other payment gateways.
- Identity Verification Services: Trusted third parties to complete the KYC process.
- Technology Partners: Cloud hosting and cybersecurity service providers.
- Regulatory Authority: To licensing bodies or government authorities when required by law.
- Law enforcement agencies: When required by court order or for the purposes of an investigation.
Before sharing data with any third party, we ensure they uphold the same strict privacy standards we do. We have signed Data Processing Agreements (DPA) with all such parties.
Important: We never sell or transfer your information to advertisers, data brokers, or unauthorized third parties.
Jilj1's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.
- Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
- Functional Cookies: To remember your preferred language, theme, and game settings.
- Analytics Cookies: To understand which parts of the platform are used most (fully anonymous).
- Security Cookies: To detect fraudulent logins and suspicious activity.
You can disable non-essential cookies from your browser settings. Please note that turning off certain cookies may limit some features of the platform.
Cookie Controls: You can set your cookie preferences the first time you visit the site. You can update them anytime from your account settings.
To protect your information, jilj1 uses industry-leading security technology. Our security framework is multi-layered:
- 256-bit SSL/TLS Encryption: All your data transfers take place over encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Data Encryption: Stored sensitive data is encrypted with AES-256.
- Regular Security Audits: Periodic audits conducted by independent third-party experts.
- Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
- Restricted Staff Access: Only authorized personnel can access data on a need-to-know basis.
- Incident Response Plan: A defined process for responding quickly to data breaches.
In the event of a data breach, jilj1 will notify the relevant authorities and affected users within 72 hours, as required by law.
Under jilj1's Privacy Policy, you have full control over your own data. You may exercise the following rights at any time:
Right to Access
You can request to view all information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Processing Restrictions
Request that the use of your data be restricted to specific purposes.
Data Portability
The ability to download your data in a structured format.
Right to Object
You may object to certain types of data processing.
To exercise your rights: Email us at
[email protected] or submit a request directly from the "Privacy Settings" section of your account. We will respond within 30 business days.
Jilj1 does not retain any data longer than necessary. Retention periods by data type are outlined below:
- Account Information: For the duration of account activity and 5 years after closure (legal obligation).
- Transaction Records: Retained for up to 7 years where required by law.
- Customer Support Contact: Deleted 3 years after last contact.
- Technical Logs: Retained for 90 days for security purposes.
- Marketing Preferences: Updated immediately upon opt-out.
Once the retention period expires, data is securely deleted or anonymized so that your identity can no longer be identified.
Jilj1 is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.
- Age verification is mandatory at the time of registration.
- Age is verified through government-issued ID as part of the KYC process.
- If a minor is suspected of having created an account, that account is suspended immediately.
- The relevant data is deleted immediately.
For parents: If your child has accidentally registered on this platform, please contact us at
[email protected]. We will take prompt action.
Jilj1 may update this Privacy Policy from time to time. When significant changes are made, we will:
- We will send a notification to your registered email.
- We will display a clear notice on the platform.
- We will update the effective date of changes on this page.
- Fresh consent may be requested for significant changes.
Continued use of the platform after any policy update will be considered acceptance of the revised terms. Feel free to contact us with any questions or concerns.
Contact: For any privacy-related concerns, reach us at
[email protected]. Our dedicated privacy team will get back to you promptly.